Knowledgebase
Search your questions?
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My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
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Payment FAQs
- Which payment methods do you accept?
- What payment methods are available in my country?
- How to pay with credit/debit card
- How to pay with PayPal
- Western Union and Wire Transfer Information
- How can I change payment methods?
- When will I be charged for my items?
- How can I view prices in my currency?
- How do you calculate currency rates?
- About Paying Tax on Purchases
- How do I use a coupon?
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International Shipping & Delivery FAQs
- LightInTheBox Global Shipping Guide
- How can I track my package?
- How do I estimate my delivery date?
- How do I calculate shipping costs?
- What shipping methods do you offer?
- What countries or regions do you ship to?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Worldwide Shipping - What does it mean?
- Returns & Refunds FAQs
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My Rewards & Credit FAQs
- What is the Rewards & Credit Balance?
- How do I earn Rewards & Credit?
- How can I check my Rewards & Credit Balance?
- When will my accrued Rewards post to my account?
- How long do I have to use my Rewards & Credit Balance?
- How can I use my Rewards & Credit Balance?
- How can I request a withdrawal?
- What happens to my Rewards when I return items for a refund?
- How can I buy Prepaid Credit and use it?
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Weddings & Events Dresses (Made-to-Order) FAQs
- What does made-to-order mean?
- How do I measure my size?
- How far in advance should I order my dress?
- Can I modify a dress' design such as style/fabric/length?
- Can I change my size after I placed my order?
- Can I cancel the dress if I change my mind?
- How to check my dress' tailoring status?
- Do you sell fabric swatches or can I buy material directly from you?
- Made-to-Order dresses alteration options & return policy
- New User--Guide
How do I estimate my delivery date?
Estimate My Delivery Date
Calculating when your order will arrive is easy! You can calculate a delivery estimate by taking the processing time for your order and adding the transit time based on the shipping method you've chosen. Let's say you order a faucet. To calculate when to expect it, you would go to the faucet's product detail page and find the "Processing Time" estimate. You would then add this estimate to the "Shipping Time" estimate for your chosen shipping method to get the total time until your order arrives.
Many items are marked "Ships in 24hrs", meaning that those items are guaranteed to leave our warehouse within 24 hours of payment confirmation. Therefore, the Processing Time for these items will be less than 1 business day. Be sure to look for the icon to take advantage of faster processing time.
Please use the chart below to help calculate how long it will take to receive your order.

Order Processing Time
Processing time differs from category to category. please refer to the table below for more precise processing and shipping times to better estimate when you will receive your order.
Category | Order Processing Time (business days) |
---|---|
Items marked "Ships in 24hrs" | < 24 hours |
Category | Order Processing Time (business days) |
---|---|
Wedding Dresses, Wedding Party Dresses, Special Occasion Dresses | 10-14 |
Category | Order Processing Time (business days) |
---|---|
Faucets | 1-4 |
Home Décor & Other | 3-7 |
Lights & Wall Art | 3-15 |
Window Treatments | 6-9 |
Category | Order Processing Time (business days) |
---|---|
Fashion | 14 |
Category | Order Processing Time (business days) |
---|---|
Car Electronics, MP3 & Media Players | 3-5 |
Security Systems, Cameras & Camcorders, Android HD Players, Mini PC & Other | 3-7 |
Category | Order Processing Time (business days) |
---|---|
Cell Phones & Android Tablets | 2-5 |
Category | Order Processing Time (business days) |
---|---|
Tattoos & Body Art | 1-4 |
Wigs | 3-25 |
Tattoo Kits (Except Damascus Kits), Damascus Machines, Tattoo Kits & Other | 6-10 |
Category | Order Processing Time (business days) |
---|---|
Cosplay & Costumes | 5-10 |
Ukuleles & Violins | 7-15 |
Category | Order Processing Time (business days) |
---|---|
Cycling | 10-26 |
Ice Skating Wear | 19-21 |
Exercise & Fitness | 3-21 |
Other | 3-8 |
Category | Order Processing Time (business days) |
---|---|
MiniInTheBox | 1-5 |
Shipping Method | Region | Delivery Time (business days) |
Peak Season Delivery Time(business days) |
---|---|---|---|
Postal Service - No Tracking Postal Service - Tracking |
Brazil, Russia, Italy, Argentina, Chile, Mexico | 15-35 | 20-45 |
All Other Countries | 10-20 | 15-30 | |
Expedited Postal | Russia & Brazil | 10-25 | |
Latin America (excluding Brazil) | 7-15 | ||
All Other Countries | 5-8 | ||
*Priority Line | The United States | 4-7 | |
Expedited Express | Worldwide (excluding Russia, Brazil & Greece) | 3-5 |
The United states | Economy Air |
The other countries | Priority Line |
We Ship Orders in a Single Package
(Unless otherwise stated) the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.Chinese Holidays Reminder
During week-long Chinese holidays, Chinese National Day (October 1, 2020) and Chinese New Year (February 12, 2021), services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 2-4 days.
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